Items purchased from Bogus Jim Road are one-of-a-kind artwork. Returns are not permitted except in cases where the item is damaged during shipping. If an item is damaged during shipping, Bogus Jim Road will refund the purchase price to the buyer within 72 hours of contact. A replacement product of equal value may be offered in lieu of a refund. To notify us of an issue, please email or call us for assistance. We will be in touch within 24 hours. Thank you.